Privacy policy

Last updated: July 15, 2025

Handsome Zack’s Records Privacy Policy
Handsome Zack’s Records (“we,” “us,” or “our”) operates this store and website (the “Services”) to provide you with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase using the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this policy supersedes with respect to personal information.

1. Personal Information We Collect

We only collect information necessary to fulfill orders, provide customer support, and send you marketing communications (with your consent). We do not sell customer information.

Contact details: name, billing & shipping address, phone number, email

Financial information: payment card details, transaction history

Account information: username, password, preferences

Order and browsing data: items viewed, added to cart, purchased, returned, or cancelled

Communications: any information you include in support requests

  • Device & usage data: IP address, browser type, cookies, and other identifiers

2. How We Use Your Information

  • To fulfill orders (process payments, arrange shipping, handle returns)
  • To personalize your experience (save preferences, recommend products)
  • To communicate with you (order updates, support inquiries)
  • For marketing (email promotions during sales; you may unsubscribe at any time)
  • For security & fraud prevention (authenticate accounts, detect unauthorized activity)
  • To comply with legal obligations (respond to valid legal requests, enforce our policies)

3. How We Share Your Information

We may share your personal information with:

  • Shopify and its service providers (hosting, payment processing, analytics)
  • Shipping carriers (to deliver orders)
  • Marketing partners (only to send targeted ads if you’ve opted in)
  • Affiliates and successors (if we merge or sell our business)
  • Government or law enforcement (when required by law)

We do not sell or rent your personal data to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to operate and improve the Services, remember your preferences, and show you relevant promotions. You can disable cookies in your browser settings, but some features may not work.

5. Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect information from users under that age. If you believe we have, please contact us to request deletion.

6. Data Security & Retention

While no system is fully impenetrable, we implement industry-standard safeguards to protect your information. We retain your data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access or correct your data
  • Delete or restrict processing of your data
  • Port your data to another provider
  • Opt out of marketing or targeted advertising
  • Withdraw consent where applicable

To exercise these rights, please contact us (see below).

8. International Transfers

Your information may be stored and processed in the U.S. or other countries. Where required, we rely on standard contractual clauses or other lawful transfer mechanisms.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll post the revised version here and update the “Last updated” date.

10. Contact Us

If you have questions, complaints, or wish to exercise your rights, please reach out: